Hiring: Mobile Asset Analyst Company: FUSTIS LLC Location: New York City Metropolitan Area Job Posted Time: 2026-09-16 16:34:18 Employment Type: Remote Target Skills & Keywords : Android, ServiceNow, iOS About the job Experience: •2-3 years of experience in mobile device management, IT asset management, or related technical field. •3 years of experience in mobile device management, IT asset management, or related technical field. Required Skills: •● Maintain comprehensive inventory of all mobile devices (smartphones, tablets, laptops) in the MTA environment using ServiceNow and mobile device management (MDM) systems. •● Track device assignments, ownership, deployment status, and location; ensure accurate records and resolve discrepancies. •● Coordinate provisioning of new mobile devices, including configuration, imaging, and enrollment in MDM systems prior to deployment to end users. •● Manage complete device lifecycle from procurement through retirement, including upgrades, warranty management, and device disposal. •● Schedule and execute device refreshes and replacements; ensure proper data wiping and secure disposal of decommissioned devices. •● Maintain mobile asset data in ServiceNow; create and manage custom reports, dashboards, and queries for asset tracking and utilization analysis. •● Generate regular reports on mobile fleet composition, costs, compliance status, and recommendations for optimization. •Ticket Management & User Support Qualifications: •● High school diploma or equivalent (GED); or equivalent combination of education and experience. •● 2-3 years of experience in mobile device management, IT asset management, or related technical field. •● Knowledge of iOS and Android platforms and device lifecycle management best practices. •● Proficiency with ServiceNow or similar IT Service Management (ITSM) platforms, particularly asset management modules. •● Strong organizational and multitasking abilities; ability to manage multiple device deployments and requests simultaneously. •● Excellent written and verbal communication skills; ability to document procedures and provide clear technical guidance to end users. •● Understanding of IT security principles and data protection compliance requirements. •● Organization & Attention to Detail – Ability to manage large-scale device inventories and track assets with precision. •● Technical Proficiency – Strong technical skills with mobile platforms, MDM systems, and IT service management tools. •● Problem Solving – Ability to diagnose and resolve device configuration, connectivity, and security issues. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!