Hiring: Military Coordinator/Payor Success Associate Company: Talkspace Location: New York, NY Job Posted Time: 2026-09-15 11:38:25 Employment Type: Remote Target Skills & Keywords : Confluence, Jira, Zendesk About the job Experience: •2+ years of professional experience in Customer Service. Required Skills: •The Military Coordinator/Payor Success Associate is responsible for handling a higher level of contacts and back-office processes, including Health Plan Support, Customer Success inquiries, unmatched clients/members, VIP escalations, internal escalations, and ad hoc items. Qualifications: •Bachelor's Degree is preferred. •Proficiency working with Jira, Confluence, Google Workplace, Zendesk, Looker. •Excellent communication and collaboration skills. Compensation: •$40,515 - $60,000 / year •Flexible work environment (work from home / hybrid options) •Comprehensive Medical, Dental and Vision plans coverage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!