Hiring: Mgr, Tech - Reservation Applications Company: Norwegian Cruise Line Holdings Ltd. Location: Miami, FL Job Posted Time: 2026-09-10 14:54:01 Employment Type: Hybrid Target Skills & Keywords : Change Management, Program Management, Quality Assurance, Risk Management, Root Cause Analysis, Stakeholder Management, Systems Integration, User Experience About the job Experience: •Minimum of 5+ years of progressive experience in enterprise application development, systems integration, or technology operations. •Minimum of 2+ years of people management or supervisory experience. Required Skills: •Lead and develop a team of engineers, quality assurance analysts, or technical leads responsible for application delivery and support. •Ensure successful execution of short- to mid-term (1–3 year) technology plans aligned with business and enterprise strategy. •Oversee design, development, implementation, and support of systems across assigned verticals. •Partner with Product Leads and business stakeholders to prioritize initiatives and allocate resources effectively. •Ensure adherence to Software Development Life Cycle (SDLC), change management, incident management, and governance standards. •Monitor system performance, availability, and reliability; drive root cause analysis and long-term remediation strategies. •Provide oversight of integrations between onboard and corporate systems and third-party vendor platforms. •Manage vendor relationships, including performance reviews, escalations, and delivery coordination. Qualifications: •Bachelor's Degree •Computer Science, Information Systems, Engineering, Business Technology or related field •Exposure to inventory management, warehouse management, procurement systems, or casino technology platforms. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!