Hiring: Membership Manager Company: OOIDA Location: Grain Valley, MO Job Posted Time: 2026-09-12 10:22:20 Employment Type: On-site About the job Experience: •7+ years of progressive leadership experience in membership, customer experience, business development, operations, or a related field. Required Skills: •Develop and execute strategies that drive membership growth, retention, and engagement. •Lead the transformation of the Membership department into a proactive, member-focused business function. •Own and continuously improve the end-to-end member experience, from onboarding through renewal. •Lead strategic win-back and retention initiatives to strengthen long-term member relationships. •Analyze member feedback, trends, and performance metrics to identify opportunities for improvement. •Build strong partnerships across departments to deliver a seamless and consistent member experience. •Lead, coach, and develop the Membership team while fostering a culture of accountability, continuous improvement, and innovation. •Develop scalable processes and operational improvements that enhance efficiency and service quality. Compensation: •Employee Medical & Dental Insurance available the first of the month after 60 days of employment Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!