Hiring: Member Services Representative - Whiteville Company: Brunswick Electric Membership Corporation Location: Whiteville, NC Job Posted Time: 2026-09-10 14:47:02 About the job Required Skills: •Provide live or virtual support for members before, during and after their participation with the cooperative. •Assist members with making payments and billing inquiries •Create service orders to repair, connect or disconnect electric services •Listen to members' concerns, issues and questions •Resolve members' concerns and questions about electric services or energy solutions •Maintain a positive attitude and calmly respond to members' concerns or complaints •Enhance member experience by promoting cooperative difference positively, answering questions and addressing concerns as they arise •Recommend new products or innovative energy solutions to meet members' needs Qualifications: •Previous experience in customer service, call center, or a similar role. •Excellent verbal and written communication skills. •Strong organizational skills and attention to detail. •Strong interpersonal skills and the ability to interact with customers and team members Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!