Hiring: Member Services Representative Company: Exos Location: Pittsburgh, PA Job Posted Time: 2026-09-15 14:41:33 Employment Type: On-site Target Skills & Keywords : Microsoft Excel About the job Experience: •30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Required Skills: •Assist and respond to customer issues and inquiries •Create awareness of the Center through community outreach and connectivity •Grow profit centers through promotion of club services to new and prospective members •Deliver an exceptional customer service experience for club members •Sustain and support membership retention through member engagement •Provide personalized site tours for potential members •Perform other tasks as assigned Qualifications: •At least one year of experience in a customer service based role •A dynamic personality: enthusiastic, energetic, friendly & personable •The ability to multi-task; goal-oriented and self-directed •The ability to connect with, inspire and motivate others with strong listening and interpersonal skills •Excellent verbal and written communication skills •Professionalism: polished appearance and phone manner •Flexibility: able to work evenings, weekends and holidays. •Think you're a good fit? Check out our internships, apply for a job, or send your resume to be considered when a new position opens. •In order to ensure you're communicating with EXOS' team members, and to prevent scams or other suspicious activity, please apply directly through the links below and only respond to @teamexos.com email addresses. •During the recruiting process, EXOS will never ask for your credit card information or request any form of payment from you. If you receive any communication requesting such information or a payment, please immediately contact privacy@teamexos.com. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!