Hiring: Member Service Representative Company: GreenState Credit Union Location: Davenport, IA Job Posted Time: 2026-09-11 15:12:19 Target Skills & Keywords : Wealth Management About the job Required Skills: •Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. •Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. •Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. •Ensures confidentiality of member information. •Supports a diverse and inclusive work environment. •Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. •Makes weekly outbound service calls to members. •Answers member questions or refer members to appropriate departments or supervisors. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!