Member Service Associate
GreenState Credit Union - Addison, IL
Hiring: Member Service Associate Company: GreenState Credit Union Location: Addison, IL Job Posted Time: 2026-09-17 06:12:19 Target Skills & Keywords : Wealth Management About the job Required Skills: •Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. •Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. •Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. •Ensures confidentiality of member information. •Supports a diverse and inclusive work environment. •Sales – Ask questions, listen to your members’ needs and offer solutions that best fits the needs of your member. •Acts as part of a cohesive team, demonstrating excellent interpersonal skills and the ability to interact positively with other employees. •Ensures confidentiality of member account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Qualifications: •High energy and sales ability and interpersonal skills to represent the credit union in a positive and professional manner. •Demonstrated capacity to coordinate and prioritize work assignments and organize work efficiently. Must demonstrate good time management skills to meet established deadlines. •Accuracy and attention to detail. •Proficiency with related computer applications, spreadsheets, word processing, and database applications. •Proven relationship building skills and techniques. •Must be self-motivated, exercise sound judgment, and be able to work independently •Demonstrated capacity to maintain composure, and problem solve as they arise. •Demonstrated capacity to develop and maintain positive and effective working relationship. •Demonstrated capacity to work with minimal direction and exercise sound judgment. •Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!