Medical Screener - Reception Technician (Customer Service)

CSL - Fayetteville, NC

Hiring: Medical Screener - Reception Technician (Customer Service) Company: CSL Location: Fayetteville, NC Job Posted Time: 2026-09-03 14:20:08 About the job Experience: •Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience •Will perform basic math calculations •Understand, remember and apply oral and/or written instructions •Understand and follow basic instructions and guidelines •Must be able to see and speak with customers and observe equipment operation. Required Skills: •Lead and oversee greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. •Report to the Assistant Center Manager. •May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. •May answer the telephone and answer callers question or transfer call to appropriate staff member. •Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. •Alerts Group Leader or Supervisor of donor flow issues. •Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. •Maintain confidentiality of all personnel, donor and center information. Qualifications: •High school diploma or equivalent required Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!