Hiring: Medical Receptionist Company: ChenMed Location: Louisville, KY Job Posted Time: 2026-09-10 12:46:54 Employment Type: Full-time Target Skills & Keywords : BLS, EMR, Microsoft Excel, Microsoft Office About the job Experience: •1 year of work experience in a medical clinic or similar environment required Required Skills: •Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. •Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. •Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. •Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events. •Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. •Clearly communicates information about ChenMed clinical personnel to patients and other individuals. •Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. •Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Qualifications: •Exceptional customer service skills and passion for serving others •Solid functional working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems •Knowledge of ChenMed Medical products, services, standards, policies and procedures •Skilled in operating phones, personal computers, software and other basic IT systems •Demonstrated capacity to communicate with employees, patients and other individuals in a professional and courteous manner •Detail-oriented to ensure accuracy of reports and data •Outstanding verbal and written communication skills Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!