Hiring: Medical Assistant Company: Cadence Location: Boise, ID Job Posted Time: 2026-09-12 12:20:41 Employment Type: Full-time / Remote Target Skills & Keywords : CV, Care Coordination, EMR, Medicare, Slack About the job Experience: •5 years of experience as a Medical Assistant is required. •At least 5 years of experience as a Medical Assistant is required. Required Skills: •We’re hiring a Clinical Navigator (Medical Assistant) to deliver virtual chronic care support for Medicare patients enrolled in Cadence care programs. •This is a full-time, remote position based in the United States. Standard working hours are Monday through Friday, from 8am to 5pm or from 9am to 6pm in your local time zone. •Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease. •Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals. •Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change. •Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies, and execute care delivery tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision. •Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools. •Document patient interactions, outcomes, and follow-up plans in the Cadence platform; identify barriers to care (including social needs) and connect patients with resources or internal support pathways. Qualifications: •A clinician who thrives at the intersection of rigorous care standards and a care delivery model that is still being built. •Skilled in patient education, coaching, and care coordination - you meet patients where they are in life, considering their age, lifestyle, and diet. •Disciplined in documentation and follow-through, with the attention to detail required for accurate clinical records in a remote environment. •Reliable and consistent in schedule adherence, with the interpersonal communication skills to build trust with patients over the phone. •Comfortable working independently in a remote, fast-paced environment with evolving workflows, and tech-savvy enough to navigate and troubleshoot multiple systems simultaneously while keeping patients engaged. •Comfortable using AI-assisted clinical tools (such as Gemini or Open Evidence) to support patient interactions and surface relevant clinical context, while maintaining clinical judgment as the primary guide for every patient decision. •Biased toward action - you bring clinical authority to every interaction, make the call when it counts, and take ownership of outcomes. •An active Medical Assistant certification from an accredited association (either AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH) is required. •Remote work readiness (including stable high-speed WiFi) is required. •Fluency in Spanish is strongly preferred. Compensation: •Flexible work environment (work from home / hybrid options) •Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!