Hiring: Maryland Access Point Dementia Navigation Program Assistant, Grant Services Specialist II (NCS) - Baltimore City Health Department Company: City of Baltimore Location: Baltimore, MD Job Posted Time: 2026-09-16 13:14:28 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •One year of experience in coordinating, monitoring and processing cases involving the provision of health, social, vocational or rehabilitation services to clients or equivalent combination of education and experience. •Have an equivalent combination of education and experience. Required Skills: •A Grant Services Specialist II provides a wide variety of grant-funded paraprofessional administrative, programmatic and complex general support services work to an assigned City agency or program. •Provide administrative and operational support for the dementia navigation program. •Answer phone calls, emails, and inquiries from individuals, caregivers, and community partners in a professional, compassionate, and timely manner. •Connect individuals and families with appropriate community resources, services, and referrals based on their needs. •Coordinate event registrations, confirmations, and follow-up communications. •Support outreach efforts by communicating with community organizations, healthcare providers, and partner agencies. •Collect and organize program data for reporting and evaluation purposes. •Ensure confidentiality of participant information and comply with organizational policies and regulations. Qualifications: •Have a bachelor’s degree from an accredited college or university. •Associate degree in human services, social work, public health, healthcare administration, or a related field preferred; equivalent experience and/or education will be considered. •Two years of experience in administrative support, community outreach, healthcare, aging services, call center experience, or a related field preferred •Knowledge of interviewing and investigational techniques. •Knowledge (where required) of specified oral and written non-English language grammar, spelling and punctuation and associated cultural idioms, customs and norms. •Knowledge of the operation and capabilities of word processing and related equip­ment, hardware and software. •Knowledge of research techniques and methodology. •Knowledge of data collection techniques •Knowledge of the procedures in conducting data and statistical studies. •Knowledge of the techniques of preparing data and statistical reports and developing forms for data and statistical studies. Compensation: •$43,901 - $69,639 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!