Hiring: Marketing Operations Coordinator Company: Brown & Brown Location: San Diego, CA Job Posted Time: 2026-09-10 11:12:57 Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Required Skills: • Collaborate with team members and producers to set up and maintain accurate producer information in Arrowhead’s CRM, ensuring data integrity and supporting business objectives. • Deliver outstanding customer service across all channels, consistently meeting or exceeding established KPIs for response time, satisfaction, and issue resolution. • Provide professional and personalized assistance to producers and clients, proactively addressing inquiries, locating information, and interpreting business needs to deliver effective solutions. • Foster strong relationships between divisions and producers by maintaining open communication, timely follow-up, and a commitment to shared goals. • Work independently while actively contributing to team priorities, managing workload to align with departmental targets and deadlines. • Champion knowledge sharing by participating in training procedures and supporting continuous improvement initiatives. • Manage a high volume of data and phone support, focusing on accuracy, efficiency, and measurable outcomes. • Support departmental needs by taking ownership of projects, developing procedures, and adapting to changing priorities, always with a solutions-driven mindset. Qualifications: •To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •Organized and detail-oriented, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently. •Excellent communication skills both verbal and written; strong interpersonal, problem solving and analytical skills required. •Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, and Word) •Able to interface with diverse employee and customer groups. Compensation: •Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!