Hiring: Marketing Manager, Customer Advocacy Company: SolarWinds Location: Austin, TX Job Posted Time: 2026-09-16 13:14:50 Employment Type: Hybrid Target Skills & Keywords : LLM, Large Language Model, Program Management About the job Required Skills: •Define and own a global customer advocacy strategy aligned to company go-to-market priorities, product priorities, and the moments that matter across the customer lifecycle. •Turn strategy into clear annual and quarterly plans, creative campaigns, goals, and KPI s •Be the internal champion for customer advocacy, inspiring teams to understand when advocacy can make a difference, how to request it, and how to create an exceptional experience for participating customers. •, and collaborate with a team of two marketing specialists to execute the programs. •Build advocacy programs customers are excited to join •, recruit, and work with the team to nurture referenceable customers for sales opportunities, analyst conversations, media relations, events, webinars, peer discussions, and standout speaking opportunities. •Refine the process in how SolarWinds sources and delivers compelling written and video case studies. •Grow and energize SolarWinds presence on relevant third-party review sites through thoughtful, compliant campaigns that encourage authentic customer feedback. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!