Hiring: Market Director - Northern Utah Company: Chartway Credit Union Location: Salt Lake City, UT Job Posted Time: 2026-09-10 13:05:45 Employment Type: Full-time About the job Experience: •Approximately five to seven years of demonstrated progression in job related experience. •Need to be proficient in utilizing ongoing technologies to successfully support sales and the sales management environment. Must be willing to travel as needed. •Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer. •If a reasonable accommodation is needed for the job interview process, please contact our Talent Acquisition Team at 1-877-319-4818 extension 45863 or email us at recruiter@chartway.com. Required Skills: •Lead and oversee providing development and mentorship to foster professional growth and career advancement for branch managers and team members. Qualifications: •Knowledge of credit union operations and retail delivery services and systems •Demonstrated capacity to successfully coach and develop team members regarding credit union procedures and responsible for monthly audit reviews. Leaders will work with branch management on correction of audit findings and procedure and processing errors. •Build, lead, and manage a team of high-performing professionals to ensure alignment and coordination with organizational goals across member-facing market teams •Consistently reviewing NPS scores to promote member-centric behaviors and consistency across each branch •Drive revenue growth, increase market share, and ensure the achievement of financial goals within the market. Utilize analytics and performance evaluation using data-driven insights to refine strategies and optimize ROI. Active participant in annual budget for market and monthly forecast •Demonstrated capacity to successfully lead and motivate assigned teams through regular weekly branch visits •Demonstrated capacity to coach, mentor and provide timely feedback for assigned team members and conduct Individual Development Plans (IDP). Fostering a culture of collaboration, accountability, and continuous improvement •Allocate time to identify, establish and maintain relationships with external partners who enhance our visibility, brand reputation and community involvement. Attending relevant industry events, conferences, and networking opportunities to continuously gain market and industry insight •Proven record of establishing and adhering to high standards and identified leader competencies •Demonstrated capacity to manage multiple locations to include all facets of branch operations, cash management, retail staffing, operational efficiencies, and member service; and successfully manage transactions of complex financial services Compensation: •$90,000 - $123,000 / year •Competitive benefits and rewards package •(Higher compensation may be considered based on experience, qualifications, and internal equity) •Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included, and resumes must be accompanied by a Chartway Employment Application for consideration. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!