Marine/RV Field Service Engineer 2

Garmin - Elkhart, IN

Hiring: Marine/RV Field Service Engineer 2 Company: Garmin Location: Elkhart, IN Job Posted Time: 2026-09-11 13:48:12 Employment Type: Full-time / On-site Target Skills & Keywords : Embedded Systems, Segment About the job Experience: •4 years of experience, performing a role substantially similar to the essential functions of this role, including 4 years installation and troubleshooting OR an equivalent combination of education and relevant experience •4+ years of Garmin Marine/RV product installation experience Required Skills: •Resolve internal, external, and commercial marine/RV Product Support inquiries •Become highly knowledgeable in specifications, capabilities, and operation of Marine/RV segment products •Manage product issue cases encompassing all of the marine/RV segment •Analyze, monitor, document, communicate and report marine/RV product quality trends •Partner with Quality and Engineering departments to convey impact of field and customer reported issues while documenting and communicating resolution to the Product Support organization •Use strong written and verbal communication skills to summarize and explain complex hardware and software issues to engineering and other relevant product groups locally and globally •Develop and own marine/RV support training related to installation, calibration, set-up and operation •Travel to customers facilities to provide regular on-site support of Marine/RV Installations Qualifications: •Associate's Degree or equivalent military/trade school, or NMEA certification AND a minimum of 4 years of experience, performing a role substantially similar to the essential functions of this role, including 4 years installation and troubleshooting OR an equivalent combination of education and relevant experience •Demonstrated capacity to travel to customer, OEM, manufacturing locations or other Garmin needed events •Strong ability to troubleshoot, install and resolve issues with Garmin Marine/RV products in office and field •Must demonstrate a high level of interpersonal and verbal and written communication skills to work effectively across functional and organizational lines •Must demonstrate a superior customer-oriented attitude •Must possess a demonstrated proficiency using personal computers and software applications, including Microsoft Word & Outlook •Must demonstrate an ability to prioritize and manage multiple tasks simultaneously •Must be team-oriented, possess a positive attitude and work well with others •Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision •Demonstrated capacity to prioritize and multi-task in a flexible, fast paced and challenging environment Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!