Hiring: Managing Director of Operations Transformation Company: Zeta Charter Schools Location: New York, NY Job Posted Time: 2026-09-10 11:09:24 Employment Type: Hybrid About the job Experience: •10+ years of experience and a proven record of building, optimizing, and scaling operational systems. The position title will be commensurate with candidate experience. Required Skills: •Build and operate a network-wide operating system for scale, creating a machine-like framework that maps and tracks operational priorities across schools and aligns stakeholders •Evaluate existing operational practices, processes, systems, and roles across schools; identify inefficiencies, analyze root causes, and implement scalable solutions following an identification → root cause → solutions approach •Unlock the full potential of safety systems by leveraging the full power of our advanced technologies (e.g., smart cameras, AI-powered monitoring) and strengthening accountability structures for both safety leaders and all Zeta staff •Explore the highest value use cases for AI in operations (both at the Central Office and Schools), and pilot AI these applications (e.g. AI-powered family communications and an AI-enabled search of codified procedures and documents) •Redesign professional development pathways for school-based operations staff, building codified training, role expectations, enhanced performance management processes, and career growth opportunities •Wearing multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed •We are passionate about our mission of providing world-class education to all students •We bring a mindset of growth, flexibility, and openness to feedback Compensation: •Comprehensive and affordable medical, dental, and vision plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!