Hiring: Manager, Workplace Solutions Global Operations Company: Vanguard Location: Malvern, PA Job Posted Time: 2026-09-16 10:16:19 Employment Type: Hybrid About the job Experience: •5+ years of experience in operations, with a portion in leadership roles Required Skills: •Global Operations Leadership & Delivery •Lead day-to-day execution of global operations, ensuring consistent, high-quality service delivery across onshore and offshore teams •Support adherence to SLAs, quality standards, and regulatory/control requirements •Provide direction, coaching, and support to team members •Oversee performance and delivery to achieve departmental goals and KPIs •Foster strong collaboration between onshore and offshore partners to ensure seamless delivery •Inspire a high-performance culture focused on accountability, engagement, and continuous development •Partner with offshore colleagues to support delivery of priorities, standards, and outcomes Qualifications: •Proven experience managing global teams, including offshore delivery models •Strong track record of driving operational excellence •Demonstrated ability to use data and analytics to inform decisions and improve performance •Vanguard is not offering visa sponsorship for this position. •To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!