Hiring: Manager Treaty Business Services NA Company: Swiss Re Location: Kansas City, MO Job Posted Time: 2026-09-16 11:47:50 Employment Type: Full-time / Hybrid Target Skills & Keywords : Stakeholder Management About the job Required Skills: •Lead, coach, and develop team leaders and team members, including goal setting, performance management, talent development, and succession planning •Set, monitor, and improve performance targets using defined KPIs and metrics covering quality, turnaround time, productivity, and operational risk. •Act as the primary Business Services representative for Treaty stakeholders in North America, building strong, trusted, and collaborative partnerships. •Ensure strong execution of core Treaty operational processes across the deal lifecycle, with a focus on quality, controls, and compliance. •Drive standardization, simplification, and automation in line with RBO principles and the global Target Operating Model (TOM). •Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery. •Own the end-to-end delivery of the Treaty Business Services service catalogue for North America, covering submissions, renewals, and post-bind activities. •Ensure consistent execution of global standards, processes, and roles across markets and lines of business. Qualifications: •You are an experienced people leader with a strong operational mindset, comfortable balancing strategic thinking with hands-on execution. You take ownership, bring structure to complex environments, and constructively challenge the status quo. •Proven experience leading Business Services, operations, or underwriting support teams within reinsurance, insurance, or financial services. •In-depth knowledge of Treaty reinsurance processes and the end-to-end underwriting lifecycle. •Demonstrated ability to stabilize and scale service delivery across markets while leading change initiatives. •Strong analytical, problem-solving, and decision-making skills, with a data-driven approach to performance management. •Excellent communication and stakeholder management skills, with the ability to influence across functions and regions. •Fluent in English; additional languages are a plus. •Our company uses a hybrid work model requiring at least three days in the office each week, with the option to work onsite full-time if preferred. This position is not eligible for full-time telework and is not able to offer visa sponsorship. •If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Compensation: •$108,000 - $162,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!