Hiring: Manager, Technical Solutions Company: Reddit, Inc. Location: Los Angeles, CA Job Posted Time: 2026-09-02 18:05:23 Target Skills & Keywords : PATs, Rust About the job Experience: •8+ years of experience in technical solutions, technical support, im Required Skills: •Lead, coach, and develop a team of Technical Solutions Managers, providing strategic direction, clear expectations, feedback, and opportunities for professional growth •Set the operating model for Signals & Commerce across strategic customer engagements, reactive technical support, and product excellence •Serve as a hands-on subject matter expert in ads signals and measurement and guide the team through complex implementation, integration, and signal-quality scenarios •Personally engage in the highest-complexity advertiser and partner situations, reviewing technical approaches and helping the team diagnose event delivery, schema, parameter, deduplication, metadata, and signal-health issues •Oversee technical discovery, architecture discussions, Pixel/CAPI integrations, product testings, and ongoing signal and catalog health reviews •Lead advanced investigations and issue reproductions, distinguish implementation issues from product defects, and ensure accurate, timely resolution against service-level targets •Translate recurring customer and technical patterns into clear, evidence-based feedback for Product and Engineering, including reproducible examples, impact assessment, and recommendations for scalable solutions •Partner with Sales, Product, Engineering, and other XFN leaders to remove technical obstacles, improve launch readiness, and influence product, documentation, tooling, and GTM strategy •Build scalable playbooks, training, escalation paths, and quality standards so team members can support foundational needs across Signals and Commerce while SMEs remain multipliers for complex scenarios •Use customer and operational data to report on implementation success, signal and shopping health, time to technical outcome, SLA attainment, resolution quality, and team efficiency to leadership Qualifications: •8+ years of experience in technical solutions, technical support, im Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!