Hiring: Manager, Systems Engineering (Point-of-Sale) Company: Disney Experiences Location: Lake Buena Vista, FL Job Posted Time: 2026-09-12 10:27:58 Target Skills & Keywords : AWS, Agile, Android, Azure, Datadog, ELK Stack, SOC, SQL, Scrum, ServiceNow, Splunk, iOS About the job Experience: •8+ years in POS or retail/restaurant technology, with strong background in POS hardware, payment processing, and back-of-house integrations , 3+ years managing engineers or technical staff, with a track record of hiring and developing talent Required Skills: •Lead and grow a team of systems engineers — hire, develop, set on-call coverage, and build a culture that looks for patterns in incidents, not just closes tickets. •Own reliability across POS, KDS, and mobile ordering — hardware and software — driving troubleshooting and root-cause fixes •Manage budgets and billing in MyPPM, and support forecasting and accruals •Lead rollouts, upgrades, and new location openings, and manage vendor relationships •Own the hardware lifecycle — deployment, refresh, retirement, ruggedization, and security patching across our Android/Windows/iOS fleet via SOTI •Own disaster recovery across all platforms, including drills and leading recovery when something breaks •Manage key vendors — our L2/L3 support partner and hardware break-fix team — on SLAs and performance •Be the go-to for PCI-DSS/SOC audits and security incident response Qualifications: •Comfort with Android-based smart clients and Windows-based server environments •Systems thinking — you connect patterns across incidents, hardware, vendors, and process instead of solving each in isolation •Practical experience with agile methodologies •Learning mindset and excellent communication skills, including with non-technical stakeholders •A leader who motivates teams, fosters creativity, and drives excellence •An advocate for a diverse and inclusive culture where every team member feels a sense of belonging •Hardware lifecycle and MDM experience at scale (SOTI experience is a plus), including mixed-OS security patching (Android/Windows/iOS) •Basic hardware literacy (CompTIA A+ level) and familiarity with ruggedization standards (IP rating, MIL-STD-810) •Bachelor's Degree in Computer Science, Information Systems, Software, Math, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience Compensation: •$148,300 - $198,800 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!