Manager, Strategy & Operations

ICE - New York, NY

Hiring: Manager, Strategy & Operations Company: ICE Location: New York, NY Job Posted Time: 2026-09-13 11:59:32 Employment Type: Full-time Target Skills & Keywords : Business Analysis, Capital Markets, Equities, Monday.com, Project Management, Salesforce About the job Experience: •5+ years of experience in operations, strategy, business analysis, or project management. •Demonstrated experience managing CRM platforms (Salesforce strongly preferred) and project management tools (Monday.com or equivalent). •Strong analytical skills with the ability to translate data into actionable insights and operational recommendations. •Excellent written and verbal communication skills; comfortable presenting to senior stakeholders. •Operational familiarity with NYSE listing rules, ETF market structure, and exchange operations. Required Skills: •Serve as the primary point of contact for Global Listings system administration, including user management, reporting, and coordination with ICE/NYSE technology teams. •Design and maintain dashboards and reporting infrastructure to provide leadership with real-time visibility into pipeline health, deal activity, KPIs, and team performance. •Develop and maintain standardized operating procedures for key business functions, including deal execution, pipeline management, and issuer onboarding. •Evaluate and recommend new tools, system integrations, and automation opportunities to improve data quality, reduce manual effort, and support scalable growth. •Lead special projects and strategic initiatives that improve issuer engagement, reporting accuracy, and operational execution. •In coordination with the billing department, manage the annual and continued listing fee billing process for equities and exchange-traded products. •Track and reconcile billing activity across exchanges, ensuring accuracy, timely invoicing, and resolution of discrepancies. •Serve as a resource for issuer inquiries on fee structures, billing processes, and fee-related communications, escalating complex matters as appropriate. Qualifications: •Bachelor's degree in finance, economics, business administration, or a related field. Compensation: •$120,000 - $160,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!