Hiring: Manager, Strategy & Operations Company: Manifest OS Location: New York, NY Job Posted Time: 2026-09-17 12:15:35 About the job Experience: •7 years in strategy and operations, consulting, or high-growth technology-enabled services Required Skills: •Define metrics and operating systems for legal production and service quality •Build dashboards and early-warning tools that surface risks before client escalations •Establish feedback loops connecting case outcomes, quality issues, and operational interventions •Design performance scorecards and accountability mechanisms for fulfillment teams •Identify root causes behind communication gaps, delays, and inconsistent output •Develop scalable QA processes, including AI-assisted quality checks •Lead cross-functional initiatives spanning Legal, Product, Engineering, Data, and Operations •5–7 years in strategy and operations, consulting, or high-growth technology-enabled services Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!