Manager, Strategic Solutions

Illinois Housing Development Authority - Chicago, IL

Hiring: Manager, Strategic Solutions Company: Illinois Housing Development Authority Location: Chicago, IL Job Posted Time: 2026-09-12 14:33:45 Employment Type: Hybrid Target Skills & Keywords : Agile, Change Management, Microsoft Office, Project Management, Six Sigma About the job Experience: •50 years, IHDA has led the state in financing and supporting affordable housing. •5 years of progressively reasonable experience with federally financed affordable multifamily rental housing. •3 years of daily supervisory experience managing multiple direct staff reports. •Over 50 years, IHDA has led the state in financing and supporting affordable housing. •At least 3 years of daily supervisory experience managing multiple direct staff reports. Required Skills: •Serves as a primary driver of the strategic direction set out by the Director and Deputy Director for the broader department and as a key facilitator of change management practices. •Interface directly with senior leadership to design and execute initiatives, informed by a deep understanding of the relevant business practices and through positive influence upon stakeholders. •Oversee AOS daily operations, including closing processes, policy and procedure development, training, and strategic planning. •Supervise and support FTEs, ensuring alignment of responsibilities related to policy development, closing, writing, strategy, research, technology training, and program support. •Leads a multifaceted, cross-functional team to facilitate and support the development of policies/procedures, as well as training for owner agents, staff, and partners. •Conceptualizes and manages work requests and assignments to ensure appropriate prioritization, staffing coverage, securing of input/approval, coordinated and timely handling, and workload balance. •Actively facilitate and support team through major technology implementations, including system readiness, testing, workflow mapping, and adoption of technology. Support will include developing team capacity in system navigation, data stewardship, analytics, and continuous process improvement. •Serves as a high-level representative and liaison to internal/external stakeholders as directed and represents the team and department as a formal presenter and informal meeting participant. Qualifications: •Bachelor’s degree required and Master’s degree desired. Relevant significant experience may be substituted for a Master’s degree subject to Director approval. •Minimum of 5 years of progressively reasonable experience with federally financed affordable multifamily rental housing. •High proficiency with the Microsoft Office Suite. •Strong ability to create professional narratives and visuals tailored to specific audiences. •Effective verbal presentation skills in both formal and informal settings. •Large-scale and multiple simultaneous project management experience. •Desirable: Cross-functional leadership experience. •Managerial style should be clear, consistent, communicative, empowering, people-centered, solution-oriented, with an appropriate sense of urgency and drive to resolution. •Strong technical aptitude, including the ability to learn and implement new software systems. •Preferred: Experience in change management, systems testing, and workflow mapping. Compensation: •$94,997 - $118,746 / year •Paid time off, plus paid holidays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!