Manager, Site Reliability Engineering

Mastercard - O'Fallon, MO

Hiring: Manager, Site Reliability Engineering Company: Mastercard Location: O'Fallon, MO Job Posted Time: 2026-09-13 11:54:38 Target Skills & Keywords : Accessibility, Dynatrace, Risk Management, Splunk, Systems Design About the job Required Skills: •The Business Operations (Biz Ops) team is seeking a Business Operations Engineer. •Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. •All About the Program You Support: (Optional – Example Program Introduction) •Mastercard Send powers a faster, better, smarter way to send money domestic. This positions Mastercard to displace cash by creating simpler and more secure ways to transact for everyone, everywhere via fast, secure, and other innovative solutions. •Serve as the primary contact responsible for the overall application health, performance, and capacity. •Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. •Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. •Increase automation and tooling to reduce toil and manual intervention. Qualifications: •BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. •Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. •Basic to intermediate level of understanding of algorithms, data structures, scripting, pipeline management, and software design •Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. •Interest in designing, analysing, and troubleshooting large-scale distributed systems. •Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. •Demonstrated capacity to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. •Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies. •Mastercard is a merit-based, inclusive, Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!