Hiring: Manager, Services Company: Celonis Location: Raleigh-Durham-Chapel Hill Area Job Posted Time: 2026-09-03 10:56:22 Employment Type: Full-time / Remote Target Skills & Keywords : Accessibility, Program Management, SaaS About the job Experience: •7+ years of experience in delivering high complex projects as a Program Manager or Program Director. Required Skills: •Partner cross-functionally to support all customer engagement efforts and will liaise frequently with the Sales and Value Engineering teams to ensure customer satisfaction, loyalty and adoption of the Celonis platform. •Sales - position and sell the right services, work closely and build trust with Sales and Value Engineering to support ACV land and expand motions; maximize services revenue and ensure utilization targets •Value and Adoption - Drive a value-focused mindset within the team, ensure project governance to deliver rapid, tangible improvements and fast ROI; drive adoption by ensuring comprehensive adoption plans are incorporated into each project, including user onboarding, training, and knowledge transfer, in collaboration with the Academy. •People - build, support, enable a high performance team; lead and manage a team of approx. 5-10 Celonis Project managers and Consultants, specializing one or more industry verticals; proactively manage hiring, attrition, productivity, morale, resource allocation, team motivation and training, across the Consulting team •Partners - build relationships with the strategic partners (and our partner managers) in the region to support our most important customers •Practice - contribute to internal initiatives that make the organization better; recruit and develop a high-performing Program Manager and Consulting team, developing career paths for team members that allow for growth and development within the Services organization and Celonis overall •7+ years of experience in delivering high complex projects as a Program Manager or Program Director. •Proven leadership experience either directly managing or indirectly leading teams focused on BI/analytics project Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!