Hiring: Manager, Services Company: Celonis Location: New York City Metropolitan Area Job Posted Time: 2026-09-16 11:56:22 Employment Type: Full-time / Remote Target Skills & Keywords : Accessibility, Program Management, SaaS About the job Experience: •7+ years of experience in delivering high complex projects as a Program Manager or Program Director. Required Skills: •Partner cross-functionally to support all customer engagement efforts and will liaise frequently with the Sales and Value Engineering teams to ensure customer satisfaction, loyalty and adoption of the Celonis platform. •Sales - position and sell the right services, work closely and build trust with Sales and Value Engineering to support ACV land and expand motions; maximize services revenue and ensure utilization targets •Value and Adoption - Drive a value-focused mindset within the team, ensure project governance to deliver rapid, tangible improvements and fast ROI; drive adoption by ensuring comprehensive adoption plans are incorporated into each project, including user onboarding, training, and knowledge transfer, in collaboration with the Academy. •People - build, support, enable a high performance team; lead and manage a team of approx. 5-10 Celonis Project managers and Consultants, specializing one or more industry verticals; proactively manage hiring, attrition, productivity, morale, resource allocation, team motivation and training, across the Consulting team •Partners - build relationships with the strategic partners (and our partner managers) in the region to support our most important customers •Practice - contribute to internal initiatives that make the organization better; recruit and develop a high-performing Program Manager and Consulting team, developing career paths for team members that allow for growth and development within the Services organization and Celonis overall •7+ years of experience in delivering high complex projects as a Program Manager or Program Director. •Proven leadership experience either directly managing or indirectly leading teams focused on BI/analytics project Compensation: •$158,000 - $186,000 / year •Flexible work environment (work from home / hybrid options) •Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!