Manager, Regulatory Operations

Airwallex - San Francisco, CA

Hiring: Manager, Regulatory Operations Company: Airwallex Location: San Francisco, CA Job Posted Time: 2026-09-10 13:25:47 Target Skills & Keywords : Embedded Systems, Project Management, Regulatory Compliance, Risk Management, Salesforce About the job Experience: •7+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast-growing technology company and/or financial services, payments, or fintech company. Required Skills: •This role is based in San Francisco or New York. •Identify, interpret, and operationalize regulatory and partner obligations across US jurisdictions, products, and licensed entities, translating those obligations into clear governance, controls, and execution requirements. •Manage the end-to-end design and implementation of key regulatory and partner controls, partnering with Product, Operations, Engineering, Risk, and Regulatory Compliance to embed controls into real workflows and systems. •Build and maintain regulator- and partner-ready documentation for your control scope, including obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking. •Engage with third parties such as regulators, auditors, and financial partners in connection with inquiries relating to controls, confidently explaining our obligations, control architecture, and how specific controls operate in practice. •Support regulatory exams, audits, inspections, RFIs, and related supervisory engagements in the US by coordinating responses, curating consistent evidence packages, maintaining exam-ready documentation, and partnering with Regulatory Compliance and Regulatory Legal. •Contribute to the design and operation of US regulatory reporting and obligations governance, ensuring that what must be reported, by whom, when, and from which systems is clearly defined and appropriately controlled. •Identify gaps, inconsistencies, or duplication in obligations, controls, and evidence across the US, and drive pragmatic remediation or uplift plans that balance regulatory expectations, partner requirements, and business impact. Qualifications: •Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities, not just policy drafting. •Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due-diligence reviews, with clear personal ownership for planning, coordination, documentation, or remediation workstreams. •Strong project management skills, with a track record of driving cross-functional control or reporting initiatives to completion across Product, Operations, Engineering, Legal, Compliance, and Risk. •Excellent analytical and writing skills, with the ability to turn complex regulatory concepts into clear, concise control requirements and exam-ready materials. •Comfort operating in a fast-moving, high-standards environment with evolving priorities and meaningful cross-functional ownership, consistent with Airwallex’s broader operating model. •Prior exposure to US regulators and regulatory frameworks, including FinCEN, state financial regulators, the CFPB, or other relevant federal and state authorities, as well as US bank or card scheme partners on control or reporting topics. •Operational familiarity with GRC or similar tooling to manage obligations, controls, issues, and evidence at scale. •Relevant professional certifications, such as CAMS, CRCM, CIA, or CISA, or formal legal, compliance, risk, or audit-related education. •Applicant Safety Policy: Fraud and Third-Party Recruiters •To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!