Manager, Quality Engineering - Unified Communications
Crestron Electronics - Plano, TX
Hiring: Manager, Quality Engineering - Unified Communications Company: Crestron Electronics Location: Plano, TX Job Posted Time: 2026-09-14 12:22:47 Employment Type: On-site Target Skills & Keywords : Jira, Performance Testing, User Experience About the job Experience: •10+ years of relevant experience in audio product testing, with a focus on professional audio equipment and voice solutions. •5+ years of experience delivering high-quality audio products, including digital signal processors, amplifiers, microphones, and audio-over-IP solutions. •5+ years of experience managing and leading test teams, driving performance improvements, and fostering a culture of quality. Required Skills: •Define and execute the strategic vision for the Audio Quality Engineering team, ensuring high-quality products and components, while also providing managerial oversight of the Camera Quality Engineering team. •Assess and optimize both objective and subjective product performance, addressing challenges such as third-party integrations, networking complexities, and acoustic variations. •Act as the subject matter expert for audio quality, driving decisions to meet diverse user needs and expectations, while developing working knowledge of camera quality to effectively lead and support that team. •Attract, mentor, and retain top talent, fostering a culture of critical thinking and problem-solving. •Build positive, productive working relationships across internal and external stakeholders. •Analyze patterns and trends from data collected across multiple sources to improve audio product performance. •Develop and implement efficient test processes, procedures, and automation strategies to ensure timely and cost-effective product releases. •Partner cross-functionally with the security team to meet Crestron and regulatory requirements for audio and video products. Qualifications: •Bachelor’s Degree in Electrical Engineering or equivalent relevant experience. •Demonstrated ability and willingness to learn and take ownership of adjacent technical domains; prior experience with camera or video quality is a plus but not required. •Proven ability to define strategic goals for both audio and video quality engineering operations. •Strong skills in evaluating product performance in complex environments involving third-party devices, networking, and acoustics. •Deep knowledge of audio quality technologies, including Perceptual Audio Quality, Acoustic Echo Cancellation (AEC), Noise Suppression, Reverb Removal, Mixing, Gain Control, Equalization, Power Amplifiers, Beamforming, Spatial Filtering, Multichannel Audio, Audio over IP, Unified Communication Platforms, Music Streaming Services. •Demonstrated capacity to make sound technical decisions that balance performance and user experience. •Strong analytical skills to identify and address patterns and trends. •Excellent learning agility to quickly grasp new technologies and apply existing knowledge across domains. •Highly organized and detail-oriented, with the ability to meet deadlines in a fast-paced environment. •Exceptional written and verbal skills is required. Compensation: •$133,100 - $215,600 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!