Hiring: Manager, Quality Control Support Services Company: Catalent Location: Kansas City, MO Job Posted Time: 2026-09-16 17:32:21 Employment Type: On-site Target Skills & Keywords : Project Management About the job Experience: •7 years of relevant pharmaceutical, laboratory, or quality experience, including a minimum of 1 year of direct supervisory or people-management experience; or a master’s degree in a related field with at least 5 years of relevant experience, including prior direct supervisory or people-management experience. •At least 7 years of relevant pharmaceutical, laboratory, or quality experience, including a minimum of 1 year of direct supervisory or people-management experience; or a master’s degree in a related field with at least 5 years of relevant experience, including prior direct supervisory or people-management experience. Required Skills: •Shift: Mon to Fri 8am-5pm •Lead and develop the Stability, LIMS/master data, and Sample Management teams, including second-shift operations; establish priorities, allocate resources, and monitor performance and service levels. •Oversee the sample lifecycle, including receipt, set-downs, pulls, distribution, shipping, disposition, and destruction. •Support after-hours stability chamber alarm response, emergency support, sample impact assessments, escalation, and timely resolution. •Oversee GLIMS and Track-IT to maintain system compliance, data integrity, effective workflows, and inspection readiness. •Ensure departmental activities comply with cGMP requirements, client commitments, and site objectives. •Develop, review, and revise Standard Operating Procedures, work instructions, and other controlled documents. •Oversee departmental capital expenditure, PRG activities, change controls, deviations, investigations, and equipment or system implementation and qualification. Qualifications: •Able to proactively apply mathematical and scientific reasoning ability and learn and retain technical information on multiple topics. •Demonstrated capacity to interpret, provide, and manage a variety of instructions furnished in written, oral, diagram, or schedule form across multiple work groups. •Substantial breadth and depth of technical acumen in multiple techniques with significant expertise and understanding of their application in pharmaceutical service offerings. •Advanced project management skills for multiple concurrent projects of moderate to high complexity. •Demonstrated capacity to provide reliable interpretations of regulatory guidance and defend positions to regulatory agencies. •Well organized with ability to handle multiple activities simultaneously and learn unfamiliar principles or techniques quickly. •Comprehensive understanding of Good Manufacturing Practices and the pharmaceutical industry, with ability to apply quality and compliance best practices across functional areas. •Excellent written and verbal communication skills with internal and external customers, including ability to communicate complex technical information to non-technical audiences. •Demonstrated capacity to lead difficult discussions with customers and drive to resolution. •Lead by example according to Catalent's values and culture; able to organize and manage teams for issue resolution or special projects without management guidance. Compensation: •Competitive paid time off plus 8 paid holidays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!