Hiring: Manager, Quality Assurance - General Merchandise Company: Walmart Location: Bentonville, AR Job Posted Time: 2026-09-17 12:01:50 Employment Type: Full-time Target Skills & Keywords : Quality Assurance, Root Cause Analysis About the job Experience: •2 years’ experience in training, quality, product development, or related area OR 4 years’ experience in training, quality, product development, or related area. Required Skills: •Manage quality assurance processes by focusing on upfront quality during development, conducting audits, analyzing KPI data, and delivering actionable feedback to improve products for the customers. •Develop, implement, and evaluate quality programs and process improvements aligned with industry best practices. •Partner cross-functionally with stakeholders to identify development needs, update documentation, and ensure effective corrective and preventive actions. •Foster accountability to achieve quality objectives. •Communicate findings and recommendations clearly to leadership, supporting continuous improvement and compliance with company standards. Qualifications: •Proven experience managing quality assurance programs and conducting quality audits to enhance customer service delivery. •Strong leadership skills with the ability to mentor, develop, and motivate teams toward continuous improvement. •Expertise in quality management systems, root cause analysis, and corrective and preventive actions (CAPA). •Proficiency in data analysis to identify trends in quality, training needs, and process improvement opportunities. •Excellent communication skills to effectively collaborate with stakeholders and report findings. •Demonstrated capacity to implement and evaluate quality assurance processes aligned with industry best practices. •Commitment to upholding company policies, ethics, and standards while driving operational excellence. •Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. •For Information About Benefits And Eligibility, See One. •Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Compensation: •$80,000 - $155,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!