Manager, Performance Evaluation

HOPICS - Los Angeles, CA

Hiring: Manager, Performance Evaluation Company: HOPICS Location: Los Angeles, CA Job Posted Time: 2026-09-17 08:06:18 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Program Management, Quality Assurance About the job Required Skills: •FLSA: Exempt Supervisor: Senior Manager, Performance Evaluation •While the specific duties of this role may evolve over time, at minimum, the following are expected: Quality Assurance Team Oversight •Directly supervise the QA Coordinator; hold weekly one-on-one meetings and manage performance •Oversee the QA Specialist team indirectly through the QA Coordinator and step in directly when escalation requires it. •Oversee the QA Coordinator and QA Specialists; performance of continuous quality improvement procedures with their assigned HOPICS programs. •Ensure that program files are accurate and meet funder requirements in both hard-copy and electronic systems, including HMIS Clarity and DHS CHAMP. •Monitor selected program practices for compliance with funder, legal, and organizational requirements •Ensure identified deficiencies are corrected in support of continuous incremental improvement Qualifications: •Master degree in Social Work, Public Health, Public Administration, Public Policy, or a related field •Knowledge of the SPA 6 homeless services landscape •Manage uncontrollable changes in priorities and work schedules •Relate to others beyond giving and receiving instructions •Tolerate exposure to inappropriate behavior and language of others •Handle interruptions and changes in priorities or work schedules while processing information, thinking, and conceptualizing. •Perform simple, repetitive, complex, or varied tasks •Maintain a work pace appropriate to the assigned workload •Effectively influence people on a consistent basis Compensation: •$3,125 - $3,541 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!