Hiring: Manager - Partner Success & Membership Care Network Marketing Company: Caris Life Sciences Location: Phoenix, AZ Job Posted Time: 2026-09-16 14:19:57 Employment Type: Full-time Target Skills & Keywords : Project Management About the job Required Skills: •Caris Detect is building a new model for early cancer detection through an expanding network of longevity clinics, concierge medical practices, employer health programs, health systems, and other strategic provider partners. •Working closely with Commercial, Clinical Care, Product Marketing, Medical Affairs, Operations, and Customer Success, this role will translate marketing strategy into practical tools and programs that enhance the partner experience throughout the customer journey, strengthen customer relationships, and support commercial growth. •This is a highly collaborative, hands-on role for an individual who enjoys building new programs, solving complex problems, and continuously improving the end-to-end Caris Detect experience for providers, practices, and patients. •This is a full-time position reporting to the Vice President, Marketing – Caris Detect. •Success in this role will be measured by partner adoption, onboarding effectiveness, utilization, customer satisfaction, and the ability to develop scalable programs that accelerate commercial growth. •Develop onboarding and launch programs that enable new Membership Care Network partners, including longevity clinics, concierge practices, health systems, employer health programs, and other strategic provider organizations, to successfully implement and grow Caris Detect. •Create scalable implementation resources that simplify adoption and support effective integration into partner workflows. •Represent Marketing throughout partner onboarding and implementation, ensuring marketing resources, educational materials, and customer communications support successful launches and sustained engagement. Qualifications: •Bachelor’s degree in Marketing, Communications, Business, Healthcare Administration, or a related field. •Five or more years of experience developing customer-facing marketing programs, educational resources, onboarding initiatives, customer experience programs, or commercial enablement materials, preferably within healthcare, diagnostics, biotechnology, medical devices, or another similarly complex industry. •Demonstrated success developing programs, resources, and customer experiences that drive adoption, engagement, utilization, and long-term growth. •Proven ability to translate complex products, services, technologies, or clinical concepts into intuitive customer experiences, educational resources, and scalable marketing programs. •Demonstrated ability to identify process gaps, reduce complexity, and build repeatable programs that improve customer experiences and business outcomes. •Exceptional project management, organizational, written communication, and verbal communication skills. •Demonstrated capacity to manage multiple initiatives and priorities in a fast-paced, highly cross-functional environment. •Strong interpersonal skills and demonstrated ability to build productive relationships with internal stakeholders, customers, providers, and strategic partners. •Collaborative, resourceful, and execution-oriented, with a passion for simplifying complexity, building scalable programs, and continuously improving the customer experience. •MBA or other relevant advanced degree. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!