Manager, Operations

SpaceXAI - Memphis, TN

Hiring: Manager, Operations Company: SpaceXAI Location: Memphis, TN Job Posted Time: 2026-09-03 10:59:36 Employment Type: Full-time / On-site Target Skills & Keywords : SCADA About the job Experience: •Direct background in AI or hyperscale data center operations, including liquid cooling systems, high-power GPU/accelerator environments, and on-site power generation. •Operational familiarity with Uptime Institute Tier standards, ASHRAE guidelines, power generation standards (e.g., IEEE, NFPA), OSHA/EPA compliance, and sustainability practices in critical facilities. •Track record of implementing automation, predictive analytics, or process improvements that significantly enhanced operational performance and power reliability. Required Skills: •Lead and scale the facilities operations and power generation teams responsible for the reliable operation, maintenance, monitoring, and optimization of critical infrastructure including on-site power generation assets, electrical systems, mechanical/HVAC, liquid cooling, power distribution, UPS, generators, and building management systems. •Direct the fiber teams overseeing the design, deployment, maintenance, and expansion of high-speed fiber optic networks, dark fiber, and connectivity infrastructure supporting AI compute clusters and data center interconnects. •Own key performance metrics such as uptime (targeting 99.999%+), mean time to detect/repair (MTTD/MTTR), power usage effectiveness (PUE), water usage effectiveness (WUE), power generation efficiency, and overall infrastructure availability. •Develop and enforce standard operating procedures (SOPs), preventive maintenance programs, incident response protocols, and continuous improvement processes for both facilities and power generation assets to minimize downtime and maximize efficiency. •Build, mentor, and grow multidisciplinary teams of operations technicians, power generation engineers and controls specialists while fostering a culture of ownership, safety, and excellence. •Partner closely with engineering, construction, procurement, and AI hardware teams to support new facility builds, expansions, commissioning, power integration, and smooth handovers from project to operations. •Manage operational budgets, vendor relationships (maintenance contractors, fiber providers, power generation OEMs, fuel suppliers), spare parts inventory, and risk mitigation strategies in a high-velocity environment. •Drive innovation in operational practices, automation, predictive maintenance, power generation optimization, and sustainability initiatives to support the extreme power and cooling demands of next-generation AI systems. Qualifications: •5+ years of progressive experience in data center facilities operations, power generation operations, hyperscale infrastructure management, or mission-critical industrial operations, with at least 2+ years in a management or supervisor role. •Proven track record leading large-scale operations teams supporting high-density compute environments with significant on-site or dedicated power generation (AI, HPC, or hyperscaler data centers strongly preferred). •Strong experience managing fiber optic networks, dark fiber deployments, or high-bandwidth connectivity infrastructure in large-scale technical environments. •Deep knowledge of power generation systems, MEP (mechanical, electrical, plumbing) systems, BMS/SCADA, liquid cooling, power redundancy topologies, and 24/7 operations best practices. •Demonstrated success delivering high reliability, rapid incident resolution, and operational excellence under aggressive scaling timelines. •Hands-on leadership style with the ability to roll up sleeves while effectively managing teams, budgets, and cross-functional stakeholders. •Proficiency with operations tools, CMMS (computerized maintenance management systems), monitoring platforms, and data-driven decision making. •Willingness to be primarily onsite at key facilities (e.g., Memphis region) with on-call responsibilities and travel to other sites as needed. •Demonstrated capacity to work in industrial/data center environments and lead teams during high-pressure phases. •Bachelor’s or Master’s degree in Electrical, Mechanical Engineering, Power Systems, Facilities Management, or related field; relevant certifications (CDCP, CDCS, or equivalent) a plus. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!