Manager of Customer Growth, Nurture
Pushpay - Colorado Springs, CO
Hiring: Manager of Customer Growth, Nurture Company: Pushpay Location: Colorado Springs, CO Job Posted Time: 2026-09-12 12:52:55 Employment Type: Remote Target Skills & Keywords : Change Management, SaaS, Salesforce About the job Experience: •3 to 5 years total in SaaS sales/expansion, with 3+ years directly managing quota-carrying reps (or a proven track record as a top-performing AE with team lead experience) and / or Ministry experience—as a pastor, executive pastor, operations leader. •5 years total in SaaS sales/expansion, with 3+ years directly managing quota-carrying reps (or a proven track record as a top-performing AE with team lead experience) and / or Ministry experience—as a pastor, executive pastor, operations leader. Required Skills: •As Pushpay continues to evolve our Staq platform and introduce new product offerings, this leader will architect and operationalize a proactive customer growth motion focused on expanding customer value, increasing product adoption, and driving long-term partnership outcomes. •This role is equal parts strategic leadership, operational excellence, and customer advocacy. The ideal candidate is passionate about building high-performing teams, creating measurable systems and KPIs, and partnering cross-functionally to ensure customers remain deeply aligned to Pushpay’s vision, products, and long-term roadmap. •This leader will directly influence company-wide Net Revenue Retention (NRR), customer expansion, and strategic account health. •This role is foundational to Pushpay’s next phase of growth. As we continue to evolve our platform and deepen relationships with our customers, this leader will build, coach and inspire the team that ensures our church partners grow alongside us. •’ in Seattle, Denver and Dallas for 2025; ranked number •By Seattle Business Magazine in the ‘ •Washington’s 100 Best Companies to Work For’ •List in the large companies category for 2024; named as a 2025 ' Qualifications: •Proven history of coaching reps to achieve or exceed expansion revenue quotas (NRR / MRR). •Hands-on experience managing sales cycles, pipeline mechanics, and forecasting in Salesforce. •Proven experience building and scaling account management or customer growth organizations. •Strong operational and analytical mindset with experience building KPI-driven systems. •Demonstrated success driving retention, expansion, and customer adoption in a SaaS environment. •Strong executive presence with the ability to influence across senior leadership teams. •Demonstrated capacity to balance customer advocacy with commercial growth objectives. •Leadership Characteristics Compensation: •$90,000 - $100,000 / year •Flexible work environment (work from home / hybrid options) •100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!