Manager, Membership Services
MJH Life Sciences® - Rockville, MD
Hiring: Manager, Membership Services Company: MJH Life Sciences® Location: Rockville, MD Job Posted Time: 2026-09-03 14:26:57 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Salesforce About the job Required Skills: •Manage the membership database/customer relationship manager (CRM) to ensure data integrity and fit with membership structure. •Manage the connection between membership CRM and other platforms, and work with CRM vendor and support services to resolve issues, ensure accuracy, and help clients utilize the platform to its maximum potential. •Oversee schedule and workflow to ensure accurate and timely processing of membership data. •Interface directly with the Accounting Department to oversee successful membership retention and recruitment payment reconciliation. •Manage the tracking of member and non-member engagement across all activities and interest codes through a tagging/badging system. •Query database system to generate and publish membership reports and lists. •Routinely run membership reports to monitor data integrity and make necessary corrections. •Partner cross-functionally with departments utilizing CRM data to create SOPs, ensure proper training, and monitor use. Compensation: •Flexible work environment (work from home / hybrid options) •Paid time off – vacation, sick, personal, and float days Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!