Hiring: Manager, Member Experience Strategy Company: Oscar Health Location: New York, NY Job Posted Time: 2026-09-10 11:04:42 Employment Type: Hybrid Target Skills & Keywords : Change Management, SQL About the job Experience: •4+ years of experience in strategy or consulting •3+ years of experience in delivering projects / programs •1+ years of experience working in SQL Required Skills: •Working cross-functionally with Oscar stakeholders to identify and action on opportunities to improve the member experience. You will apply strategic thinking and data-driven analysis while leveraging natural curiosity and relationship-building skills to drive impactful outcomes. •Report into the Director, Member Strategic Initiatives. •This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. •The base pay for this role is: $117,576 - $154,318 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. •Lead the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion. •Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies. •Monitor and report out on key implementation, project, and departmental metrics. •Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communication, and program strategies for successful change management and risk mitigation initiatives. Qualifications: •Master's Degree •Healthcare experience (health insurance, provider, or healthcare consulting) •This is an authentic Oscar Health job opportunity. Compensation: •$117,576 - $154,318 / year •Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!