Hiring: Manager, Managed Services Support Company: Edgewater Federal Solutions, Inc. Location: Frederick, MD Job Posted Time: 2026-09-11 10:30:46 Employment Type: On-site Target Skills & Keywords : AWS, Azure, Cloudflare About the job Experience: •2+ years of leadership experience managing technical teams, Strong understanding of cloud technologies, networking, cybersecurity, and end-user support. Required Skills: •Lead the day-to-day delivery and support of managed IT services for internal and external customers. •Creation and administration of Microsoft 365 and Azure tenants. •Creation and administration of CloudFlare security services. •Creation and administration of GooglefEnterprise Workspaces. •Leadership & Talent Management •Mentor, manage, and develop technical and service delivery professionals. •Establish performance expectations and accountability measures for team members. •Conduct performance reviews and support employee development planning. Qualifications: •Bachelor's degree in a technology related field; or an equivalent combination of education, relevant experience, and leadership or technical certifications. •7+ years of IT operations, infrastructure, or managed services experience; in lieu of a Bachelors must have 10+ years of IT operations experience. •Excellent communication, problem-solving, and customer relationship management skills. •ITIL Foundation or higher certification. •PMP, CISSP, Microsoft Certified, AWS, Azure, or related certifications. •Master's degree in Information Technology, Business, or related field. Compensation: •$115,000 - $125,000 / year •Paid Time Off & Holiday Pay Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!