Hiring: Manager, Managed Privacy Services Company: Imprivata Location: St. Petersburg, FL Job Posted Time: 2026-09-15 11:58:34 Employment Type: Hybrid Target Skills & Keywords : GDPR, HIPAA, SaaS About the job Experience: •1-3 years' experience managing and developing a team. •5+ years of experience in healthcare IT, privacy monitoring, compliance, or data analytics. •3 years' experience managing and developing a team. Required Skills: •Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. •When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. •We are seeking a Manager, Managed Privacy Services to join our team. This is a hybrid opportunity based out of our St. Petersburg, FL office. •Lead, coach, and develop a team of Privacy and Compliance Specialists, including performance management, mentorship, and career progression. •Oversee delivery of Managed Privacy Services across customer accounts, ensuring adherence to SLAs, quality standards, and contractual obligations. •Define, track, and report on key performance indicators (e.g., SLA adherence, productivity, accuracy, customer outcomes) to drive data-informed decisions. •Act as an escalation point for complex customer and operational issues, ensuring timely resolution and long-term customer satisfaction. •Establish and scale best practices, processes, and workflows to ensure consistent, efficient, and high-quality service delivery. Qualifications: •Bachelor’s degree in Healthcare Administration, Information Systems, Business Analytics, Public Health, or related field; advanced degree preferred. •Strong knowledge of healthcare privacy regulations, including HIPAA, HITECH, and GDPR. •Demonstrated ability to analyze operational metrics, manage performance, and drive continuous improvement. •Strong analytical, organizational, and problem-solving skills with high attention to detail. •Excellent communication and leadership skills, with the ability to influence stakeholders, including senior executives. •Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation: •$132,000 - $142,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!