Manager IV, Field Service Engineer (M4)

Applied Materials - Austin, TX

Hiring: Manager IV, Field Service Engineer (M4) Company: Applied Materials Location: Austin, TX Job Posted Time: 2026-09-12 11:07:21 Employment Type: Full-time About the job Required Skills: •Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales. •Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve. •Ensures customer satisfaction with Company service and system performance. •Interviews, hires, and trains customer engineers as necessary to support regional business. •Communication of business progress and all related action. •Setting goals and controlling achievements. •Establishing training and career development plans. •Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required. Qualifications: •Applies understanding of the industry and how own area contributes to the achievement of objectives •Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges •Identifies and resolves technical, operational and organizational problems •Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives •Guided by policies and resource requirements within business unit, department or sub-function •Completion of Associate's Degree •Bachelor's Degree •For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Compensation: •$112,000 - $154,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!