Hiring: Manager Implementation Ops Company: Paylocity Location: Schaumburg, IL Job Posted Time: 2026-09-10 14:52:47 Employment Type: Full-time / Remote Target Skills & Keywords : Change Management, Microsoft Excel, Microsoft Office, Project Management, SQL About the job Experience: •2 years Management Experience. Experience in team development and workflow process- a matrix environment is a plus. •Strong mathematical ability and aptitude to learn the payroll software application. •Excellent troubleshooting ability in order to handle clients’ payroll issues. •Excellent listening and communication skills – 100% client satisfaction is our #1 priority. •Demonstrated capacity to work in a fast-paced, high stress environment. Required Skills: •While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. •Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. •Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! •This is a 100% in-office role based at our Schaumburg, IL, location. Candidates in, Rochester, NY or Meridian, ID, will also be considered. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. •Ensure that the client base receives the appropriate level of customer service and technical support by spending the majority of your time, but not limited to, handling unresolved and escalated client issues with prompt and courteous service. •Manage the day-to-day activities of the Implementation support staff by providing leadership, coaching and mentoring. •Interface directly with other areas of the organization to ensure consistency in all policies and procedures. •Interface directly with the Learning & Development department to coordinate, assess and manage employees' training needs and gaps. Qualifications: •Demonstrated capacity to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. •Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. •Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. •Bachelor’s Degree required. Compensation: •$85,200 - $121,700 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!