Hiring: Manager, EVS Company: Hard Rock Hotel & Casino Bristol Location: Bristol, VA Job Posted Time: 2026-09-03 10:12:59 Employment Type: Contract About the job Experience: •3 to 5 years of housekeeping, custodial, or janitorial supervisory experience. An Associate’s Degree preferred. •5 years of housekeeping, custodial, or janitorial supervisory experience. An Associate’s Degree preferred. Required Skills: •Under the supervision of the Director of Engineering, the incumbent in this position is responsible for smooth and efficient cleaning operations in public areas and top-quality guest service. •(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) •Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. •Prepares work schedules and assigns projects as necessary to ensure cleaning standards and guest service standards are met. •Performs supervisory duties such as coaching, corrective counseling, motivation of staff, providing assistance in hiring, establishing training programs and conducting training as necessary and conducting team member evaluations. •Conducts detailed public area inspections to ensure adherence to quality and production standards and to identify problems. •Recommends adjustments to departmental procedures to more effectively service the guest. •Resolves problem situations to ensure total guest satisfaction. Compensation: •$76,000 - $111,200 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!