Hiring: MANAGER EPIC PB/HB APPLICATIONS TEAM - MAINTENANCE Company: OCHIN, Inc. Location: United States Job Posted Time: 2026-09-03 11:24:42 Employment Type: Full-time / Remote Target Skills & Keywords : EHR, Epic Systems, Microsoft Office, Project Management About the job Experience: •6+ years of progressively professional experience in business service area, in a healthcare and/or IT setting required. •5 years of experience as an Epic Resolute Applications Analyst, with experience in Epic build. •At least 5 years of experience as an Epic Resolute Applications Analyst, with experience in Epic build. Required Skills: •MAKE A DIFFERENCE AT OCHIN •OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities. •Manage and coordinate team objectives, resourcing, tasks and projects, organizing the team’s tasks and projects and tracking productivity and schedules to measure against set goals and initiatives. •Ensure that goals are aligned with OCHIN strategic direction and that projects and project tactics align with organizational goals. •Ensure staff are adhering to standards, including corporate policies, team standard operating procedures and service level agreements with our members, with a clear process for consistent delivery of status reporting for project progression. •Proactively analyze portfolio for risks and issues and recommend prevention and mitigation steps. Ensure that project deadlines are met, and that escalation process is followed when deadlines are at risk. •Design, maintain, and optimize team standard operating procedures, templates, and tools. •Build and maintain strong relationships with members and staff at all levels of the organization; negotiate difficult conversations to a desired end while maintaining trust and respect. Qualifications: •Minimum of three (3) years of supervisory experience or leadership roles required. Experience managing Epic Resolute Applications Analysts is also highly desired. •Bachelor’s degree in IT, healthcare, health informatics, related field, or equivalent experience; master’s degree preferred. •Certification in at least one of the following applications is required (more than one is preferred): Resolute PB, Resolute HB, PB Claims, HB Claims, SBO. •The ideal candidate will have at least 5 years of experience as an Epic Resolute Applications Analyst, with experience in Epic build. •A keen sense of excellent customer service and how to deliver it effectively in all situations. •Strong leadership skills, in support of the organization’s needs •Strong verbal and written communication skills •Proficiency in Microsoft Office suite. •Proficiency in Smartsheet or similar project management system preferred •Demonstrated capacity to travel based on member's needs Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!