Hiring: Manager, Employee Listening and Engagement Company: KPMG Canada Location: London, CA Job Posted Time: 2026-09-10 17:59:53 Employment Type: Full-time Target Skills & Keywords: Qualtrics EX Platform, Employee Listening, Employee Engagement, Survey Design, Survey Methodologies, Quantitative Research, Data Management, Data Visualization, PowerBI, Talent Development, Performance Development, 360 Feedback, Pulse Surveys, Lifecycle Surveys, HR Technology, HR Automation, Stakeholder Management, Project Management, Matrixed Organization, Continuous Improvement Experience: - Minimum 5 years of experience, including 3-4 years working in an HR/Talent related function - Experience developing national or companywide surveys within a matrixed organizational structure - Experience with the Qualtrics EX platform (creating surveys, survey question logic, and building survey hierarchies & dashboards in Qualtrics) - Experience with data visualization platforms such as PowerBI Required Skills: - Act as the SME for the Qualtrics Employee Experience Listening Survey Tools (Global People Survey (GPS), Pulse, Lifecycle) from a technical and operational side - Engage in consultative conversations and provide recommendations to the HR community on talent process and employee listening initiatives leveraging Qualtrics functionality - Create project plans and timelines to roll out projects/processes including Talent Reviews, 360 Feedback, Upward Feedback, Pulse/Lifecycle Surveys, and pilot new processes - Serve as main point of contact within HR for the Qualtrics suite; respond to 2nd level requests, questions and troubleshooting - Provide consultation/training for survey analysis and HR talent process design - Provide guidance to the Specialist, Employee Listening and Engagement on executing listening and talent strategies - Liaise with HR Technology and HR Automation to understand connection between Qualtrics and other HR systems, troubleshoot data issues and automate employee experience processes - Share feedback and insight from a Canadian firm perspective to the KPMG Global listening table through various forums - Strong understanding of survey methodologies, quantitative research, survey design and data management - Ability to problem-solve and continuously improve with the ability to comprehend broad scale impact as well as underlying details - Superb communicator with the ability to articulate technical concepts to a non-technical audience - Track record of building strong, lasting relationships with cross functional teams Qualifications: - Written and oral fluency in English required - Ability to support or collaborate with cross-functional and geographical HR teams - Strong relationship-building skills with cross-functional teams - Ability to work within a matrixed organizational structure Compensation: Not specified in the job posting. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!