Manager, DC Labor Relations

Tractor Supply Company - Brentwood, TN

Hiring: Manager, DC Labor Relations Company: Tractor Supply Company Location: Brentwood, TN Job Posted Time: 2026-09-11 12:40:10 Employment Type: Full-time / Hybrid Target Skills & Keywords : Change Management, Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Required Skills: •Serve as the primary labor relations partner for the Distribution Center network, providing counsel, guidance, and support to DC HR and Operations leaders on labor relations, team member relations, engagement, policy interpretation, workplace concerns, and risk mitigation. •Develop and execute proactive labor relations and engagement strategies that support a positive team member experience, strong leadership practices, effective communication, retention, and consistent application of Company policies and procedures. •Partner with DC HR leaders, DC Operations leaders, \ Legal, and HR Support teams to assess labor relations and engagement risk, identify trends, and recommend solutions that support operational performance, team member engagement, and retention. •Support investigations and resolution of complex or escalated team member relations matters, including Out Here Calls, workplace complaints, policy concerns, leadership conduct matters, and other sensitive issues across the DC network. •Provide coaching and guidance to DC leaders on effective team member communication, issue resolution, leadership behaviors, documentation practices, corrective action, performance management, engagement, retention, and other employment-related matters. •Analyze labor relations, team member relations, engagement, turnover, attendance, hotline, pulse survey, exit survey, onboarding survey, and other relevant HR data to identify themes, root causes, emerging risks, and training opportunities across the DC network. •Partner with DC HR and Operations leaders to review survey results, including pulse, exit, onboarding, and engagement surveys, and develop practical action plans that address key themes, strengthen team member engagement, improve retention, and enhance the overall team member experience. •Monitor progress against survey-related action plans, identify barriers to execution, and partner with DC HR and Operations leaders to ensure follow-up, accountability, and sustained improvement. Qualifications: •Bachelor’s degree in Human Resources, Business Administration, Industrial/Labor Relations, Organizational Development, or related field is preferred. Any suitable combination of education and experience will be considered. •PHR, SPHR, SHRM-CP, SHRM-SCP, or labor relations certification preferred, but not required. •Strong knowledge of team member relations, labor relations, engagement, workplace investigations, HR compliance, policy interpretation, and leadership coaching practices. •In-depth knowledge of positive team member relations and engagement practices and the ability to identify and respond to labor relations, team member relations, and engagement risk in a practical, business-oriented manner. •Demonstrated capacity to interpret survey results, identify themes, diagnose root causes, and translate insights into actionable plans that improve engagement, retention, and team member experience. •Demonstrated capacity to build trust and credibility with HR partners, Operations leaders, Team Member Relations, Legal, and cross-functional stakeholders. •Strong judgment, discretion, and ability to handle sensitive and confidential information. •Strong consultation, influence, facilitation, problem-solving, and conflict resolution skills. •Demonstrated capacity to analyze data, identify trends, diagnose root causes, and translate findings into actionable recommendations. •Strong written and verbal communication skills, including the ability to prepare leadership-facing updates, talking points, reports, training materials, and action plans. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!