Hiring: Manager, Cybersecurity Services Company: TenHats Location: Knoxville, TN Job Posted Time: 2026-09-10 14:43:08 Target Skills & Keywords : Azure, DNS, HIPAA, SIEM, SOC 2 About the job Experience: •7+ years of cybersecurity, security engineering, security operations, compliance, or IT risk experience. Required Skills: •We are seeking a Manager, Cybersecurity Services to lead cybersecurity operations, managed security service delivery, and cybersecurity consulting for an established and growing managed services organization. •Lead day-to-day cybersecurity service operations and assigned team members. •Serve as the senior escalation point for cybersecurity alerts, incidents, vulnerabilities, security tool issues, and client risk concerns. •Oversee managed cybersecurity services, including endpoint detection and response, identity security, vulnerability management, SIEM/logging, email security, DNS filtering, security awareness, and related offerings. •Provide cybersecurity consulting and advisory services to clients, including risk reviews, security posture assessments, remediation planning, roadmap development, and executive-level recommendations. •Help clients understand cybersecurity risks, control gaps, service options, and practical next steps in clear business language. •Ensure client-facing cybersecurity recommendations are technically accurate, operationally supportable, and aligned with the organization’s managed services capabilities. •Review cybersecurity service performance, recurring issues, alert quality, remediation trends, and client risk patterns. Qualifications: •Demonstrated experience leading cybersecurity operations, managed security services, technical delivery, consulting, or service-oriented security functions. •Strong working knowledge of endpoint security, identity security, vulnerability management, SIEM/logging, email security, DNS filtering, incident response, and cloud security. •Demonstrated capacity to create operational structure, define ownership, manage follow-through, and improve service consistency. •Demonstrated capacity to build and maintain policies, procedures, control mappings, remediation plans, security reports, executive summaries, and client-facing deliverables. •Demonstrated capacity to translate technical and security issues into clear business language. •Strong written and verbal communication skills, including client-facing presentation ability. •Strong critical thinking, intellectual curiosity, attention to detail, and sound judgment. •Demonstrated capacity to challenge weak assumptions, ask thoughtful questions, follow evidence, and make practical recommendations. •Demonstrated capacity to work cross-functionally with technical, operational, advisory, sales, vendor, and executive teams. •Comfortable operating in a hands-on leadership role. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!