Hiring: Manager, CX/UX and Visual Design, Renters Company: Chubb Location: Jersey City, NJ Job Posted Time: 2026-09-10 14:54:07 Target Skills & Keywords : AI, Agile, CSS, Digital Transformation, Figma, HTML, JavaScript, MVP, Responsive Design, UI Design, User Experience About the job Experience: •5+ years of hands-on UX experience preferred. Required Skills: •Execute the UX process and implementation of projects associated with different business units. •Carry out user-centric design practices — conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint connects to the full user experience. •Interface directly with multidisciplinary teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye toward human value, feasibility, and economy. •Conduct user testing and qualitative sessions to improve engagement, usability, and affinity. •Follow existing responsive logic and produce adaptive design screens; provide UI implementation support across different platforms and sites. •Illustrate design ideas using collaborative design tools such as Figma. •Connect design strategy to business results. •Willing and able to break the mold, challenging the status quo for the good of the customer and user experience design. Qualifications: •You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design. •You are responsible for delivering the vision of user experience design and strategy. •You are driven to create intuitive and data-driven solutions, bettering the design and usability of Chubb’s digital solutions and guiding user-centered methodologies from strategy, research, design, and user testing. •You own Voice of the Customer, customer satisfaction tracking, and end-to-end journey definition — including optimization that removes friction to drive conversion and user satisfaction. •You are excited at the prospect of working with multi-disciplinary teams in an iterative manner to deliver Chubb’s superior service execution digitally. •You are committed to continuous improvement for both your teams, yourself, and Chubb’s culture. •Prior experience as a product designer or UX/UI designer. •Proficient in collaborative design tools such as Figma, Mural, etc. •A good understanding of design implementation, as opposed to delivering a proof-of-concept (POC) design only. •Associate, Bachelor’s, or Master’s degree in a design field (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, or related field; and/or certification in UX/UI. Compensation: •$174,000 - $200,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!