Hiring: Manager, Customer Success Company: Trimble Inc. Location: Lake Oswego, OR Job Posted Time: 2026-09-16 12:57:06 Employment Type: Full-time Target Skills & Keywords : Risk Management, SaaS, Salesforce, Segment About the job Experience: •7+ years of experience in Customer Success, Account Management, or a related customer-facing leadership function within SaaS or enterprise technology, including 4+ years leading teams. •Proven experience managing strategic, enterprise-level accounts with demonstrated accountability for driving customer value, retention, and growth outcomes. •Demonstrated success in engaging senior customer executives, building cross-functional alignment, and managing complex business relationships. •Strong background in core Customer Success disciplines, including strategic account planning, health scoring, renewal forecasting, and risk management. •Proficiency with key enterprise technologies such as Salesforce, Gainsight, and G-Suite. Required Skills: •Lead, coach, and inspire a high-performing team of Strategic Customer Success Managers overseeing complex, enterprise-level customer relationships. •Establish, operationalize, and continuously enhance the Strategic Accounts Customer Success playbook to drive consistent, high-impact account execution. •Champion measurable business outcomes across customer adoption, value realization, renewal performance, and portfolio growth. •Cultivate strong executive relationships and partner with cross-functional leadership across Sales, Product, and Services to deliver a cohesive customer experience. •Proactively leverage data and customer insights to monitor portfolio health, mitigate risks, and resolve high-impact escalations. Qualifications: •Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. •Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. •Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." •Customer Success, SaaS, Leadership, Strategic Accounts, Construction, Salesforce, Customer Retention, Enterprise Sales, Customer Engagement, Account Management Compensation: •$89,700 - $123,500 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!