Hiring: Manager, Customer Success - Boston Company: Datadog Location: Boston, MA Job Posted Time: 2026-09-15 10:44:54 Employment Type: Contract / Hybrid Target Skills & Keywords : Accessibility, Datadog, SaaS, Segment About the job Experience: •6+ years of experience preferred and at least 3 years in the SaaS space •3+ years of experience leading a high-performing team of Customer Success Managers •At least 3 years in the SaaS space Required Skills: •As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. Qualifications: •A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities •Familiar with the B2B tech or subscription-based software space •Comfortable in a fast-paced, scaling environment •Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. •Sales training in MEDDIC and Command of the Message •An inclusive company culture, with opportunities to join our Community Guilds •Intra-departmental mentor and buddy program for networking •Continuous professional development, product training, and career pathing •New hire stock equity (RSU) and employee stock purchase plan (ESPP) Compensation: •$108,000 - $144,000 / year •Datadog offers a competitive salary and equity package, and may include variable compensation Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!