Manager, Customer Analytics & Insights, EMD
Jazz Pharmaceuticals - Philadelphia, PA
Hiring: Manager, Customer Analytics & Insights, EMD Company: Jazz Pharmaceuticals Location: Philadelphia, PA Job Posted Time: 2026-09-10 11:02:25 Target Skills & Keywords : DDD, EHR, EMR, HTML, Microsoft Excel, Python, R, SQL About the job Experience: •6+ years of progressive experience in analytics, market research, or consulting. Required Skills: •Conduct in-depth analysis of secondary data sources (e.g., claims, EHR/EMR, specialty pharmacy, Rx, CRM, media/omnichannel ecosystem) •Synthesize insights across data sources, identifying broader trends and implications to inform brand planning, lifecycle strategy, performance optimization, and HCP/patient journeys. •Develop and maintain standardized dashboards, reports, and analytical tools that enable ongoing monitoring of brand and portfolio performance. •Support data quality and consistency efforts, including validation and alignment across data sources and reporting outputs. •Market Research & Voice of Customer •Design and execute qualitative and quantitative primary market research to understand needs and behaviors across customer types (HCPs, HCOs, patients, medical/KOLs, payers). •Integrate primary research and secondary data insights to provide a comprehensive view of customer perspectives and needs. •Interpret and communicate research findings to cross-functional stakeholders, translating results into clear implications for brand strategy and execution. Qualifications: •Strong proficiency with primary market research methodologies, including qualitative (e.g., interviews, focus groups) and quantitative approaches (e.g., surveys, segmentation). •Proficiency with analytics, visualization, and querying tools (e.g., Power BI, Tableau, Excel, SQL, Python, R, or SAS). •Structured problem-solving skills, with the ability to break down complex business questions into practical analytical solutions. •Track record of being a collaborative team player, self-starter, and adaptive to meeting the evolving needs of a fast-paced matrixed organization. •Bachelor’s degree in a quantitative, scientific, business, or related field required. •4 to 6+ years of progressive experience in analytics, market research, or consulting. •Advanced degree (MBA or relevant graduate degree) preferred. •Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. •FOR US BASED CANDIDATES ONLY •Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $120,000.00 - $180,000.00 Compensation: •$120,000 - $180,000 / year •Internal equity considerations will also influence individual base pay decisions Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!